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Slack's integrated upsell prompts
Slack offers an online workspace where teams can chat and send messages about projects and updates. Working on a freemium model, Slack entices free users to upgrade to the paid version with well-timed in-app messages.
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a505ef4b1201_slack-in-app-message-prompt%20(1)%20(1).png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a58abd4b13c6_Screenshot%202017-10-31%2012.32.36.png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a5e7f04b1279_Screenshot_2017-10-31_12_33_09%20(1).png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a54a804b1278_slack-in-app-message-about-message-count%20(1).png)
Why this is really good UX:
- Slack shows users the first upsell message once they reach the searchable 10K message limit. Any user who reaches this point has definitely experienced the product's value.
- Slack integrates similar upsell prompts throughout the app when users take relevant actions like searching through their history or reviewing a conversation.
- An upsell message appears also in the user settings with a neat chart that visualizes current usage on the free plan.
You can read more about Slack's upsell prompts and their effectiveness here.