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Recurly's dunning enhancement tooltips
Recurly is a subscription management tool that helps companies handle all facets of their subscription billing systems. One of the most impressive features is the Revenue Optimization Engine, a smart engine that works to prevent churn, helping companies increase monthly revenue.
Recurly strategically uses color-contrasted tooltips to walk new users through different parts of the dashboard.
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a5f15c4b1289_Recurly%20Tooltips%201.png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a5f9d84b113c_Recurly%20Tooltips%202.png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a56a9b4b11a2_Recurly%20Tooltips%203.png)
![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a582aa4b13a2_Recurly%20Tooltips%204.png)
Why this is really good UX:
- Recurly's green tooltips appear against a purple and white background, making them visually appealing. They delineate each feature being highlighted in the tour without being too flashy or disruptive.
- Each tooltip is accompanied by two important points: the Skip Tour option and the Steps Covered list. Each point lets users know that there is a defined limit to the tour and that they can opt out whenever they choose. Users don't have to feel restricted by the onboarding flow.
- The number of tooltips is kept to a minimum, so users can breeze through them quickly. For users who are interested in learning more, Recurly includes their Dunning Effectiveness Report link in the last window.
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![](https://cdn.prod.website-files.com/6230cce907f5a55f9a4b0e6f/6230cce907f5a5be3c4b1147_RGUX.png)